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Orange County Transportation Authority (OCTA)
Travel Training 

What Travel Training Services are available to me in Orange County? 

In partnership with OCTA, MMP teaches Orange County residents how to use public transportation safely and independently throughout Orange County. MMP utilizes an individualized “person-centered” approach to design customized trainings to fit the individual needs of each participant, resulting in consistently high levels of success in achieving their transit goals. 

Please note that all Travel Training Services listed below are offered in English, Spanish, Vietnamese, Korean and Mandarin with live interpretation! 

Individual Travel Training

Personalized, in-depth, one-on-one instructional training for Orange County Residents to learn the skills needed to use public transit safely and independently. This includes: 

  • Preparing for travel on Transit 
  • How to plan trips on transit 
  • Boarding and Exiting transit 
  • Accessibility features on transit 
  • ADA Rights and Responsibilities when using transit 
  • Safety and Emergency preparedness 

Small Group Training

Travel Training is conducted in small groups of 3-6 individuals who are trained to a pre-determined destination. Skills taught are the same that are taught in individual travel trainings.  

Group Travel Training Workshops

A 1-hour classroom session hosted at locations throughout Orange County, available for anyone who is interested in learning how to ride public transit.  

Outreach Presentations and Events

Travel Training Staff are available to attend a variety of fairs, presentations, and resource tables to promote OCTA/MMP Travel Training Program. 

What are the requirements for participation in Travel Training? 

Individual and Small Group Training 

  • Participants must be able to demonstrate the following skills: 
  • Understand and respond to questions asked of them. 
  • Provide ID information in case of emergency. 
  • Communicate needs to others (verbal or nonverbal format) 
  • Identify (or match up) numbers and letters. 
  • Follow directions. 
  • Demonstrate the strength and endurance to walk/propel to the bus stop safely. 

What benefits are available to me if I participate in the Travel Training services? 

Participants achieve maximum travel independence by learning how to use public transit. We open doors to multiple transportation options allowing them more flexibility to travel when and where they want: 

  • Last minute trips to doctors and pharmacies without having to schedule rides using paratransit. 
  • Long appointments that may interfere with being able to make it on time to a scheduled return trip on paratransit.  
  • Savings on gas and parking! 
  • A sense of independence that participants now know how to make their own schedules and travel to a variety of places! 

How do I apply for Travel Training services? 

For  Individual or Small Group Travel Training

Please note that In order to participate in the OCTA Travel Training Program, you must be an Orange County resident. Once your request has been submitted, an MMP representative will contact you within 48 business hours (not including weekends) 

There are three options for contacting MMP to inquire about Travel Training: 

Group Travel Training Workshops

We have recently or are currently holding workshops in these Orange County communities: 

  • Orange 
  • Anaheim 
  • Mission Viejo
  • Irvine
  • La Palma
  • Garden Grove
  • Santa Ana

Disclaimer 

The locations of our workshops constantly vary, and some are private and held for specific organizations. We do our best to organize and present workshops for those interested, in or close to the community they reside in. 


If you are an AGENCY interested in any of the following activities, please contact MMP!

  • Hosting a workshop 
  • An MMP Presentation 
  • Having MMP attend an Outreach event 
  • Signing individuals up for one-on-one travel training 
  • Signing up a group for small group training 
  • Other 

To host an in-person Workshop, Facility Requirements are: 

  • A room large enough to hold 10 to 20 attendees plus an instructor 
  • Room needs to have the ability to show PPT presentations (MMP brings their own computer equipment) 
  • Facility has the option to oversee the RSVPs- needs to perform confirmation calls the day before in order to ensure minimum attendance. 

To host Virtual Workshops, Facility Requirements are: 

  • Facility has to ensure that participants have equipment and area able to access the internet and know how to access Zoom. 
  • Facility oversees the RSVPs- needs to perform confirmation calls the day before in order to ensure minimum attendance.