What is the ADA?
The “Americans with Disabilities Act” is a civil rights law enacted in 1990, prohibiting discrimination against individuals with disabilities in many areas including, employment, transportation, communications, public accommodations and access to state and local government programs and services.
What is ADA Paratransit Service?
Often referred to as “Dial-A-Ride,” ADA paratransit service is offered to Ventura County residents by local transit agencies in Ventura County. This service provides access to transportation by individuals unable to use fixed-route bus service due to a disability or condition.
What is the ADA Certification Program?
The Ventura County Transportation Commission (VCTC) established a certification system to determine whether an individual qualifies for ADA paratransit services. Based on established ADA criteria, you may be eligible for ADA paratransit services if you are unable to use the fixed route bus system. Mobility Management Partners (MMP) is the provider of these certification services in Ventura County.
What benefits are available to me if I qualify for ADA paratransit services?
With an ADA card, you are able to:
- Use paratransit services in all Ventura County cities
- If you travel with a Personal Care Assistant (PCA), they can ride with you for free
- If you travel outside of Ventura County, you can use paratransit services in other cities or states up to 21 days per calendar year
How do I apply for ADA paratransit services?
If you are interested in applying for ADA paratransit services, an application must be completed by you or by someone completing the application with your consent. Once the application is submitted, MMP will review your application and will contact the licensed Health Professional listed on your application to have them complete a short evaluation form. To expedite this step please complete the following:
- Include the best FAX number for your Healthcare Professional
- Contact your Healthcare Professional and inform them they’ll be receiving a Professional Evaluation form via fax from MMP.
Once your Healthcare Professional has responded, MMP will reach out to you to schedule an interview in-person or by phone. During the interview you will have the opportunity to learn more about ADA paratransit service in your area and will be asked to answer some questions about your disability or conditions.
How do I submit the ADA Application?
To begin the certification process, simply fill out an application and return it to VCTC. You can obtain an application by downloading it from the link below, by calling 1 888-667-7001, or by e-mailing our ADA coordinator.
If you prefer an application be mailed to you, please call 888-667-7001 or e-mail a request to: info@mmpcal.org
If you have any questions, or need assistance, please contact the ADA Certification Team at MMP:
Monday through Friday 8 AM to 5 PM
Phone: 888-667-7001
Email: info@mmpcal.org
Where can I attend an in-person ADA Certification interview?
Camarillo interviews are held at:
Mobility Management Partners
4036 Adolfo Rd.
Camarillo, CA. 93012
Goebel Adult Community Center
1385 East Janss Road
Thousand Oaks, CA 91362
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Moorpark Active Adult Center
799 Moorpark Avenue,
Moorpark, CA 93021-1136
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Arc of Ventura – Santa Paula
116 N. 10th Street
Santa Paula, CA. 93060
Simi Valley Senior Center
3900 Avenida Simi
Simi Valley, CA 93063-1008
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Arc of Ventura (Arcade)
295 S. Arcade Drive
Ventura, CA. 93003
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What transportation options do I have to get to my in-person interview?
If you need a ride to your interview, please call the dial a ride listed for your city. When making your reservation, please make sure to mention that you are going to your ADA eligibility interview to ensure that you will be provided a free round-trip ride.
Interviews in Camarillo
Call Camarillo Area Transit (CAT): 805-988-4228
Interviews in Moorpark or Thousand Oaks
Call Thousand Oaks Dial-a-Ride: 805-375-5467
Interviews in Santa Paula
Valley Express: 805-933-2267
Interviews in Simi Valley
Simi Valley Dial-A-Ride: 805-583-6464
Interviews in Ventura
Go Access Paratransit: 805-487-4222
Additional Resources
Department of Justice Guide to Disability Rights
Council for Disability Rights FAQ