Title VI of the 1964 Civil Rights Act and related nondiscrimination statutes and regulations require that no person in the United States shall, on the grounds of race, color or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. Mobility Management Partners (MMP) also prohibits discrimination based on sex, age, disability, religion, medical condition, marital status, or sexual orientation.
In addition to utilizing the Civil Rights complaint process through MMP, a Complainant may file a Title VI complaint concerning race, color or national origin discrimination with the Federal Transit Administration (FTA), Office of Civil Rights, Region IX, 201 Mission Street, Suite 1650, San Francisco, California 94105-1839.
A Complainant may file an Americans with Disabilities Act (ADA) complaint with the FTA, Director, FTA Office of Civil Rights, East Building – 5th Floor, TCR, 1200 New Jersey Ave., SE, Washington, DC 20590. Complainants may also contact the FTA ADA Assistance Line, 1-888-446-4511 (Voice) or through the Federal Information Relay Service, 1-800-877-8339 or by electronic mail at:
FTA.ADAAssistance@dot.gov.
The FTA ADA Complaint form is available at:
https://www.fta.dot.gov/civilrights/12875_14816.html.
The following information is necessary to assist us in processing your complaint. Should you require assistance in completing this form, please let us know.